Question 1

How quickly can you dispatch a technician in Riyadh?

Accepted Answer

We dispatch within 30 minutes across South, West and Central Riyadh (20km radius of our Al Hazm base), 24 hours a day, 7 days a week.

Question 2

Do you offer free diagnosis?

Accepted Answer

Yes. All fault diagnosis is completely free of charge. We provide a fixed, transparent quote before any repair work begins.

Question 3

What warranty do you provide?

Accepted Answer

Every repair comes with a 12-month written warranty on all parts and labor.

Question 4

Do you use genuine OEM parts?

Accepted Answer

Yes. We source all parts exclusively from authorized Saudi distributors.

Question 5

Which areas of Riyadh do you serve?

Accepted Answer

We cover South, West and Central Riyadh districts within a 20km radius of our Al Hazm base — 30-minute dispatch across that zone.